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docs_16.gifCBA Concepts: Coverage

 

info_tall.gifA coverage can be reactivated if it was inadvertently closed. However, reactivating a coverage does impact billing. You may want to read the differences between reactivating a coverage and incepting a new coverage to determine which approach you want to take.

 

 

Reactivating (Reopening) a Coverage vs. Incepting a new Coverage

  1. Reactivate is used when coverage has been terminated accidentally and coverage (and therefore billing) should have been continuous.  For example, if coverage was terminated effective 10/1/2006 and reactivated 1/1/2007, the billing engine will go back to 10/1/2006 and bill for the unbilled periods in-between.

  2. You should incept a new coverage if you want coverage to start billing from the new inception date.   This is used if there was a gap in coverage and therefore there will be a gap in billing. For example, if coverage was terminated effective 10/1/2006 and you want to re-start the billing from 1/1/2007. Leave the old coverage as terminated. And incept a new coverage starting from 1/1/2007.